HP LaserJet Enterprise M506

NOTE: For details on client and server operating systems and the HP Universal Print Drivers available for this printer, go to www.hp.com/go/upd. Under Additional information, select the links.

Mac print drivers

The OS X print driver and print utility are available for download from 123.hp.com or the printer-support Web site and might also be available via Apple Software Update. The HP installer software for OS X is not included in the printer CD.

INSTALLATION OPTIONS

123.hp.com Internet installation with Windows or Mac

HP Easy Start is the new way to set up your HP printer and prepare your PC or Mac for printing. Go to 123.hp.com to download and run this application that detects the connected computer and operating system, and then downloads the installer. Follow the on-screen instructions. HP Easy Start supports most newer Windows and OS X operating systems.

Printer-support Web site Internet installation with Windows or Mac

1.
Go to www.hp.com/support/ljM506.

2.
Under Download options, click drivers, software & firmware.

3.
Select the product model from the list.

4.
Select the operating system

5.
Determine which software option to use, and then click the Download button next to it.

Printer CD installation with Windows only – easily install a driver using the CD

The printer CD installs a printer-specific print driver, depending on the Windows operating system, along with optional software when using the full installer for Windows 7.

With the supported Windows versions: The CD setup or installation software detects the version of the operating system on the computer. The software is installed in the specified language. For example, if the English version of Windows is running and the language preference is set to Spanish, the installation utility installs the Spanish version of the printing software for the appropriate Windows version.

Basic installer – print driver only

The basic installer installs just the print driver and is provided for the following operating systems:


Windows XP SP3, 32-bit


Windows Vista, 32-bit


Windows Server 2003 SP2, 32-bit


Windows 8, 32-bit and 64-bit


Windows 8.1, 32-bit and 64-bit


Windows 10, 32-bit and 64-bit


Windows Server 2008 SP2, 32-bit and 64-bit


Windows Server 2008 R2, SP1, 64-bit

Full installer

The full installer installs the print driver and any additional software (for example, HP ePrint for printing via email through Web services) and is provided for the following operating system:


Windows 7 SP1, 32-bit and 64-bit

MOBILE PRINTING SOLUTIONS

NOTE: More information on mobility solutions is available at the following links:


www.hp.com/go/mobileprinting


www.hpconnected.com


www.hp.com/go/LaserJetMobilePrinting excludes Officejet printers).

This printer also supports additional mobile / PC printing solutions including:


HP ePrint software


HP ePrint via email


HP ePrint app


ePrint Enterprise app


HP Home and Biz app


Google Cloud Print 1.0


AirPrint


Android Printing

For information on these solutions and others, see the software and support links in this document.

HP ePrint software

The HP ePrint Software supports the following Windows or Mac operating systems:


Windows 7 SP1, 32-bit and 64-bit


Windows 8, 32-bit and 64-bit


Windows 8.1, 32-bit and 64-bit


Windows 10, 32-bit and 64-bit


OS X 10.8 Mountain Lion


OS X 10.9 Mavericks


OS X 10.10 Yosemite

HP ePrint via email

The HP ePrint via email software requires HP Web Services to be enabled and the printer to be registered with HP Connected.

1.
Open a Web browser, and in the address line, type the IP address or host name of the printer, and the HP Embedded Web Server opens.

2.
Click the HP Web Services tab, and then select the option to enable Web Services for the HP ePrint via email feature.

3.
Go to www.hpconnected.com to create an HP ePrint account and complete the setup process.

HP ePrint app

The HP ePrint App is available for Android, iOS, and Blackberry.

ePrint Enterprise app

The ePrint Enterprise app is supported on all printers with ePrint Enterprise Server Software - previously named HP ePrint Service app.

HP Home and Biz app

The HP Home and Biz app is available for Symbian/Nokia devices.

Google Cloud Print 1.0

The Google Cloud Print 1.0 software requires the printer to be registered with HP Connected, and then registered with Google Cloud.

AirPrint

The AirPrint direct-printing software is supported for Apple iOS 4.2 or later mobile devices.

HP ALL-IN-ONE PRINTER REMOTE (AiO REMOTE) APP

Download the HP All-in-One printer Remote (AiO Remote) app for Windows 8 and Windows 8.1 to print documents and photos, check the status of your printer, and perform maintenance tasks. You can also order original HP printing supplies and get help from HP support. Some features might not be available with all printer models.

OVERVIEW OF THE PRINTING-SYSTEM COMPONENTS

The specific components installed are dependent on the OS and user choices during installation. The list below provides an overview of common components. For more information about a particular print driver or software component, see the associated online help.

NOTE: Not all software components are supported in all operating systems.

Network administrator software components

HP Web Jetadmin

Network administrators can use HP Web Jetadmin to configure and manage HP printers across a variety of operating systems.

NOTE: HP Web Jetadmin is not included on the printer CD. Network administrators can download the HP Web Jetadmin software at the following Web site: www.hp.com/go/webjetadmin.

HP Utility for OS X

Network administrators can use HP Utility with OS X 10.8 Mountain Lion, and OS X 10.9 Mavericks, OS X 10.10 Yosemite to configure and manage HP printers from the computer. The printing-system software, available for download from 123.hp.com, includes the HP Utility as part of the essential software install.

HP Driver Deployment Utility and Driver Configuration Utility with Windows operating systems

The HP printer-specific print drivers do not support the HP Driver Deployment Utility and Driver Configuration Utility with Windows operating systems. The HP Universal Print Drivers do support these utilities. For more information and to download the latest version, go to www.hp.com/go/ddu or www.hp.com/go/upd.

Update Now

NOTE: The “HP PCL-6” version 4 printer-specific print driver in Windows 8 and Windows 8.1 does not support Update Now.

Windows XP only: With a USB connection, do not select Update Now. Bidirectional communication is not available with this operating system and connection. If Update Now is selected, a delay of several minutes occurs while the driver tries to connect and eventually times out.

If the printer configuration has changed since installation, the driver can be automatically updated with the new configuration in environments that support bidirectional communication. From the Start menu, select Printers and Faxes or Devices and Printers, right-click the name of the printer, and then select Properties (with Windows XP, Windows Server 2003, Windows Server 2008, and Windows Server 2008 R2) or Printer Properties (with Windows Vista and Windows 7). On the Device Settings tab, click Automatic Configuration, and then select Update Now. This automatically captures the new configuration in the driver.

With Windows 8, Windows 8.1, Windows Server 2012, and Windows Server 2012 R2 and the HP PCL 6 version 3 printer-specific print driver: Scroll to the bottom left of the open desktop, right-click the small window that displays in the lower-left corner, and then select Control Panel. Under Hardware and Sound, select View devices and printers. Right-click the name of the printer, and then select Printer Properties. On the Device Settings tab, click Automatic Configuration, and then select Update Now. This automatically captures the new configuration in the driver.

End-user software components

Print drivers

A print driver is a software program that other software programs use to gain access to the printer features. Typically, one print driver is installed for each printer. The most recent print drivers and printing-system software are available for download from 123.hp.com.

Printer documentation

The printer User Guide contains basic support information. The Warranty and Legal Guide provides warranty information, regulatory statements, and information about Environmental Product Stewardship. Additional information is available on the printer-support Web site listed at the beginning of this document.

HP’s all-inclusive help for your printer includes the following information:


Install and configure


Learn and use


Solve problems


Download software updates


Join support forums


Find warranty and regulatory information

Printer CD with Windows

With the supported Windows versions: Printer documentation can also be found on the printer CD in the following location in all languages. The .pdf format of the user guide can be found in the following folder: <CD ROOT>\Documents\program files\HP\<HP printer name>\

Printer-support Web site with Windows or Mac

With the supported Windows and OS X versions: Download the printer documentation from the printer-support Web site listed at the beginning of this document.

Windows 7 full installation

For Windows 7 installed printer documentation: After the full installation is completed, click Start, select All Programs, select HP, select the folder for the HP printer, and then select Help.

HP uninstall utility

Use the HP uninstall utility to select and remove any or all of the Windows HP printing-system components. See the "UNINSTALLER" section in this document for more instructions.

SOFTWARE AND SUPPORT SITES

Apple AirPrint: www.hp.com/go/airprint

HP Driver Deployment Utility (DDU – used to package and deploy drivers, including silent installations, in enterprise environments.): www.hp.com/go/ddu

HP Driver Configuration Utility (DCU – used to configure driver features, like two-sided printing, prior to deployment.): www.hp.com/go/dcu

Citrix and Windows Terminal Services: For the latest support, go to www.hp.com/go/upd, click the Documentation tab, and then open the HP Universal Print Driver – System Administrator’s Guide

HP ePrint Software: www.hp.com/go/eprintsoftware

HP ePrint Enterprise: www.hp.com/go/eprintenterprise

HP Mobile Printing: www.hpconnected.com, www.hp.com/go/LaserJetMobilePrinting, www.hp.com/go/mobileprinting (excludes Officejet printers)

Google Cloud Print: www.google.com/cloudprint/learn, www.hpconnected.com

Linux print drivers: www.hplip.net

HP Managed Print Administrator (MPA): www.hp.com/go/mpa

Novell: www.novell.com/iprint

PC Send Fax Driver (32 bit): www.hp.com/go/pcsendfax

PC Send Fax Driver (64 bit): www.hp.com/go/pcsendfax64

SAP device types/configuration files: www.hp.com/go/sap/drivers and www.hp.com/go/sap/print

UNIX drivers/model scripts: www.hp.com/go/unix, www.hp.com/go/unixmodelscripts, and www.hp.com/go/jetdirectunix_software

HP UPD PCL6, HP UPD PCL 5, HP UPD PS: www.hp.com/go/upd

HP Web Jetadmin (WJA – used in enterprise environments to manage printers, deploy drivers, update firmware, etc.): www.hp.com/go/webjetadmin

II. LATE-BREAKING INFORMATION

KNOWN ISSUES, ISSUES FIXED, AND WORKAROUNDS

See the Top Issues for this printer on the printer-support Web page.

III. SUPPORTED OPERATING SYSTEMS AND INSTALLED COMPONENTS

WINDOWS

NOTE: Microsoft retired mainstream support for Windows XP in April 2009 and Server 2003 in July 2010. HP will continue to provide best-effort support for the discontinued operating systems.

Windows Vista Starter is NOT supported on the printer CD or the print driver.

The HP print drivers are not supported in Windows RT and Windows RT 8.1, but support is provided through Microsoft IN OS Version 4, 32-bit drivers.

Windows XP SP3, 32-bit


123.hp.com installation: “HP PCL.6” printer-specific print driver


CD installation: “HP PCL.6” printer-specific print driver

Windows Vista, 32-bit


123.hp.com installation: “HP PCL.6” printer-specific print driver


CD installation: “HP PCL.6” printer-specific print driver

Windows Server 2003 SP2, 32-bit


123.hp.com installation: “HP PCL.6” printer-specific print driver


CD installation: “HP PCL.6” printer-specific print driver

Windows 7 SP1, 32-bit and 64-bit


123.hp.com installation – Full installer: “HP PCL 6” printer-specific print driver


CD installation – Full installer: “HP PCL 6” printer-specific print driver

NOTE: With Windows 7: Basic software can be installed instead of the full installer software solution by clicking Click here for more install options on the Software to Install screen.

Windows 8, 32-bit and 64-bit


123.hp.com installation: “HP PCL-6” printer-specific print driver


CD installation: “HP PCL-6” printer-specific print driver

Windows 8.1, 32-bit and 64-bit


123.hp.com installation: “HP PCL-6” printer-specific print driver


CD installation: “HP PCL-6” printer-specific print driver

Windows 10, 32-bit and 64-bit


123.hp.com installation: “HP PCL-6” printer-specific print driver


CD installation: “HP PCL-6” printer-specific print driver

Windows Server 2008 SP2, 32-bit


123.hp.com installation: “HP PCL.6” printer-specific print driver


CD installation: “HP PCL.6” printer-specific print driver

Windows Server 2008 SP2, 64-bit


123.hp.com installation: “HP PCL 6” printer-specific print driver


CD installation: “HP PCL 6” printer-specific print driver

Windows Server 2008 R2, SP1, 64-bit


123.hp.com installation: “HP PCL 6” printer-specific print driver


CD installation: “HP PCL 6” printer-specific print driver

Windows Server 2012, 64-bit

The software installer does not support Windows Server 2012 but the “HP PCL 6” version 3 and “HP PCL-6” version 4 printer-specific print drivers do support it.

Download the driver from the printer-support Web site, and use the Windows Add Printer tool to install it.

Windows Server 2012 R2, 64-bit

The software installer does not support Windows Server 2012 but the “HP PCL 6” version 3 and “HP PCL-6” version 4 printer-specific print drivers do support it.

Download the driver from the printer-support Web site, and use the Windows Add Printer tool to install it.

MAC

OS X 10.8 Mountain Lion, OS X 10.9 Mavericks, and OS X 10.10 Yosemite

For information and print drivers for Mac, go to www.hp.com/support/ljM506 or 123.hp.com.

LINUX

For information and print drivers for Linux, go to www.hp.com/go/linux.

UNIX

For information and print drivers for UNIX, go to www.hp.com/pond/modelscripts/index2.html.

IV. INSTALLATION INSTRUCTIONS

WINDOWS INSTALLATION

USB connection: Except with Windows 8 or 8.1, do not connect the USB cable before installing the software. If the cable is already connected, disconnect it before continuing. The installation process prompts to connect the cable at the appropriate time. During the software installation, select the option to “Directly connect this computer using a USB cable.” Use an A-to-B type USB cable, no longer than 2 m (6.6 ft).

Wired (Ethernet) network connection: Connect the network cable to the product and to the network. Wait a few minutes for the product to acquire a network address. During software installation, select the option to “Connect through a network.” Use a standard network cable.

NOTE: Administrator privileges are required to install the printing system on all Windows operating systems.

The “HP PCL 6” and “HP PCL-6” print drivers are configured to use the automatic two-sided printing feature (duplexing) as the default when installed in certain countries/regions.

If you download files, you might need to first run the EXE file(s). If SETUP.EXE does not run automatically, browse to its root location, double-click the file, and follow the onscreen instructions.

Anti-virus software might affect the installation.

Windows XP, Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, Windows Vista, and Windows 7

1.
Quit all programs.

2.
Insert the CD.

3.
Select Yes to automatically check online for updates, review the software selection, and then click Next.

4.
Review and accept the installation agreements, and then click Next.

5.
Follow the on-screen instructions.
If the HP printing-system installer program has not started after 30 seconds, complete these following steps.

a.
On the Start menu, select Run.
With Windows Vista or Windows 7: Click the Windows icon in the lower-left corner of the screen, All Programs, Accessories, and then Run.

b.
Browse to the root directory for the CD drive.

c.
Select the SETUP.EXE or Autorun.exe file. Click Open, and click OK.

d.
When the main menu appears, select Yes to automatically check online for updates, review the software selection, and then click Next.

e.
Accept the installation agreements, and then click Next.

f.
Follow the on-screen instructions.

Windows 8 and Windows 8.1

1.
Quit all programs.

2.
Insert the CD.

3.
Select Yes to automatically check online for updates, review the software selection, and then click Next.

4.
Review and accept the installation agreements, and then click Next.

5.
Follow the on-screen instructions.
If the HP printing-system installer program has not started after 30 seconds, complete these following steps:

a.
Scroll to the bottom left corner of the open desktop. Right-click the small window that displays in the lower-left corner.

b.
Select File Explorer.

c.
Under Devices with Removable Storage, double-click on the HP Installer, and then select Yes to launch the installer.

d.
When the main menu appears, select Yes to automatically check online for updates, review the software selection, and then click Next.

e.
Accept the installation agreements, and then click Next.

f.
Follow the on-screen instructions.

Port selection

When the installation process is complete, it might be necessary to assign the printer to a port on your network if you did not assign a port during setup. Perform one of the following procedures:

Windows XP, Windows Server 2003, Windows Server 2008, and Windows Server 2008 R2 port selection

1.
Click Start, select Settings, select Control Panel, and then select Printers.

2.
Right-click the printer that was just installed.

3.
On the toolbar, click File.

4.
Click Properties.

5.
Click the Port tab to change the port information.

Windows Vista and Windows 7 port selection

1.
Click the Windows icon in the lower-left corner of the screen, click Control Panel, and then in the category for Hardware and Sound, click Printers or Devices and Printers.

2.
Right-click the printer that was just installed.

3.
Click Printer Properties.

4.
Click the Port tab to change the port information.

Windows 8 and Windows 8.1 port selection

1.
Scroll to the bottom left corner of the open desktop. Right-click the small window that displays in the lower-left corner.

2.
Select Control Panel.

3.
Under Hardware and Sound, select View devices and printers.

4.
Right-click the printer that was just installed.

5.
Click Printer Properties.

6.
Click the Port tab to change the port information.

Add Printer installation to install a print driver only

Windows XP, Windows Server 2003, Windows Server 2008, and Windows Server 2008 R2

1.
Close all programs.

2.
Click Start, select Settings, select Control Panel, and then select Printers.

3.
Click Add (a) printer.

4.
Answer the questions in the Add Printer Wizard until the screen that shows the printer manufacturer list displays.

5.
Click Have Disk.

6.
Browse to the print driver location using one of the following options:


CD: Browse to the root of the printer CD.


Internet download: Browse to the folder where the Web files were downloaded and decompressed.

7.
Select the appropriate INF file.


Windows XP and Windows Server 2003: Use the hpcuXPOc.inf file.


Windows Server 2008 and Windows Server 2008 R2:
With a 32-bit operating system, use the hp*_x86.inf file.
With a 64-bit operating system, use the hp*_x64.inf file.

8.
Click Open, and then click OK.

9.
Select the appropriate printer.

10.
Follow the remaining on-screen instructions to complete the printer installation.

Windows Vista and Windows 7

1.
Close all programs.

2.
Click the Windows icon in the lower-left corner of the desktop, and then select Devices and Printers.

3.
Click Add (a) printer.

4.
Answer the questions in the Add Printer Wizard until you reach the screen that shows the printer manufacturer list.

5.
Click Have Disk.

6.
Browse to the print driver location using one of the following options:


CD: Browse to the root of the printer CD.


Internet download: Browse to the folder where the Web files were downloaded and decompressed.

7.
Select the appropriate INF file.


Windows Vista: Use the hpcuXPOc.inf file.


Windows 7:
With a 32-bit operating system, use the hp*_x86.inf file.
With a 64-bit operating system, use the hp*_x64.inf file.

8.
Click Open, and then click OK.

9.
Select the appropriate printer.

10.
Follow the remaining on-screen instructions to complete the printer installation.

Windows 8, Windows 8.1, Windows Server 2012, and Windows Server 2012 R2

1.
Close all programs.

2.
Scroll to the bottom left corner of the open desktop. Right-click the small window that displays in the lower-left corner.

3.
Select Control Panel.

4.
Under Hardware and Sound, select View devices and printers.

5.
Select Add (a) printer.

6.
Answer the questions in the Add Printer Wizard until you reach the screen that shows the printer manufacturer list.

7.
Click The printer that I want isn’t listed, and then click Add a printer using TCP/IP address or hostname.

8.
Click Next, and then select TCP/IP Device for the Device Type.

9.
Type the Hostname or IP address for the printer in the appropriate box. See the user guide for instructions on how to obtain the Hostname or IP address.

10.
Uncheck Query the printer and automatically select the driver to use, and then click Next.

11.
Select Have Disk.

12.
Browse to the print driver location using one of the following options:


CD: Browse to the root of the printer CD.


Internet download: Browse to the folder where the Web files were downloaded and decompressed.

13.
Select the appropriate INF file.


With a 32-bit operating system, use the hp*_x86.inf file.
NOTE: With version 4 HP PCL-6 drivers and with a 32-bit operating system, use hp*4_x86.inf.


With a 64-bit operating system, use the hp*_x64.inf file.
NOTE: With a 64-bit operating system, use hp*4_x64.inf.

14.
Select Open, and then select OK.

15.
Select the appropriate printer.

16.
Follow the remaining on-screen instructions to complete the printer installation.

Configure automatic two-sided printing

Windows XP, Windows Server 2003, Windows Server 2008, and Windows Server 2008 R2, Windows Vista and Windows 7

To configure the print driver to use the automatic two-sided printing feature (duplexing) as the default setting:

1.
Open the Printers folder.

2.
Right-click the print driver, and then click Printing Preferences.

3.
Click the Finishing tab.

4.
Select the Print on both sides check box.

NOTE: Making this setting change in the printing preferences takes priority over what is set at the control panel, but it can be overridden by some software programs.

Windows 8, Windows 8.1, Windows Server 2012, and Windows Server 2012 R2

To configure the print driver to use the automatic two-sided printing feature (duplexing) as the default setting:

1.
Scroll to the bottom left corner of the open desktop. Right-click the small window that displays in the lower-left corner.

2.
Select Control Panel.

3.
Under Hardware and Sound, select View devices and printers.

4.
Right-click the print driver, and then select Printing Preferences.

5.
Select the Finishing tab.

6.
Select the Print on both sides check box.

NOTE: Making this setting change in the printing preferences takes priority over what is set at the control panel, but it can be overridden by some software programs.

MAC INSTALLATION

USB connection: Connect the USB cable between the computer and the product before installing the software. Use an A-to-B type USB cable, no longer than 2 m (6.6 ft).

NOTE: The “Mac OS X” driver is configured to use the automatic two-sided printing feature (duplexing) as the default when installed in certain countries/regions.

The default driver for OS X 10.8 Mountain Lion, OS X 10.9 Mavericks, and OS X 10.10 Yosemite is the Apple AirPrint driver. To install the full-featured HP driver when adding a printer, from the list of printers, select the appropriate HP driver depending on the model.

Anti-virus software might affect the installation.

Install Mac OS X software

1.
Make sure the printer is turned on.

2.
Connect the cable between the printer and the computer.

3.
Go to 123.hp.com or the printer-support Web site to download the software, and then open the installer application.

4.
Follow the on-screen instructions to complete the installation.

NOTE: Complete the following steps after completing the printing-system software installation only if the printer was not added when running the installer.

1.
From the Apple menu, choose System Preferences, and then choose Print & Scan with OS X 10.8 Mountain Lion, or choose Printers & Scanners with OS X 10.9 Mavericks and OS X 10.10 Yosemite.

2.
Click the plus (+) button to add the new printer.

3.
Choose the connection type (Default or IP Printing).

Default

a.
Choose the printer from the list.

b.
From the pop-up menu, choose the printer model.

IP Printing

IP Printing must be used if the printer is located outside the Bonjour link-local space on a larger network.

NOTE: When a Mac is configured for IP Printing, support for scanning is not available. Bonjour is required by both the HP and Apple AirPrint scanning solutions.

1.
From the Protocol drop-down list, select Socket/HP JetDirect.

2.
Enter the IP address for the printer.

3.
From the Print Using drop-down list, select the printer model if one is not already selected.

4.
Click Add. The Installable Options dialog box displays. Select the printer options to use.

5.
Print a test page from any software program to make sure that the software is correctly installed.

UNINSTALL WITH WINDOWS

Windows XP, Windows Server 2003, Windows Server 2008, and Windows Server 2008 R2

1.
Click Start, select Settings, select Control Panel, and then select Add or Remove Programs.

2.
Select the HP driver or software component, and then click Remove.

3.
Follow the on-screen instructions to remove some or all of the printing-system components.

Windows Vista and Windows 7

1.
Click the Windows icon in the lower-left corner of the screen, click Control Panel, and then click Programs and Features.

2.
Select the HP driver or software component, and then click Uninstall/Change.

3.
Follow the on-screen instructions to remove some or all of the printing-system components.

NOTE: With a Windows 7 full installation only: To uninstall, click Start, select All Programs, select HP, select the folder for the HP printer, and then select Uninstall.

Windows 8, Windows 8.1, Windows Server 2012, and Windows Server 2012 R2

1.
Scroll to the bottom left corner of the open desktop. Right-click the small window that displays in the lower-left corner.

2.
Select Control Panel.

3.
Under Hardware and Sound, select View devices and printers.

4.
Under Programs, click Uninstall a program.

5.
Select the HP driver or software component, and then click Uninstall/Change.

6.
Follow the on-screen instructions to remove some or all of the printing-system components.

Uninstall for Add Printer installation with Windows Vista and Windows 7

1.
Click the Windows icon in the lower-left corner of the screen, and then select Devices and Printers.

2.
Right-click the printer to remove, and then select Remove Device.

3.
Select another printer.

4.
Click the Printer Server Properties button near the top of the window.